Welcome to Trapstar® London (www.trapstarlondon.uk.com). By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services. If you do not agree with any part of these terms, you must not use our website.

1. General Terms

These Terms and Conditions govern your use of our website and services. By placing an order with us, you confirm that you are at least 18 years old or have parental consent to make a purchase.

2. Product Information

We strive to ensure that the product descriptions, images, and pricing on our website are accurate. However, we cannot guarantee that all information is error-free. In the event of a mistake, we reserve the right to correct it without prior notice. Colours and images may vary slightly depending on your device’s display.

3. Pricing and Payments

All prices listed on our website are in GBP (£) and include VAT unless stated otherwise.

We accept various payment methods, including major credit/debit cards and PayPal.

Payment must be made in full at the time of purchase. We reserve the right to cancel any order if payment is not successfully processed.

4. Order Processing and Confirmation

Once you place an order, you will receive an email confirming your purchase. This confirmation does not guarantee product availability. If a product is unavailable, we will notify you as soon as possible, and you will be offered a full refund or an alternative product.

5. Shipping and Delivery

We aim to process and dispatch orders within 2-3 business days.

Delivery times vary based on your location and shipping method selected at checkout. Estimated delivery time is 7-14 business days.

We are not responsible for delays caused by couriers, customs, or other unforeseen circumstances.

6. Returns and Refunds

We want you to be fully satisfied with your purchase. If you are not happy with your product, you can return it within 14 days of receipt for a refund or exchange, provided the item is in its original condition, unused, and with all tags attached.

Customers are responsible for the return shipping costs unless the item is defective or incorrect.

Refunds will be processed within 14 days of receiving the returned item.

7. Intellectual Property

All content on this website, including images, logos, text, and designs, is the property of Trapstar® London or its licensors and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our prior written permission.

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or the purchase of our products. Our liability is limited to the amount paid by you for the product in question.

9. User Accounts

You may choose to create a user account on our website for a faster checkout process. It is your responsibility to keep your account information confidential and secure. We are not liable for any unauthorised access to your account.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising out of or relating to these terms will be subject to the exclusive jurisdiction of the courts of the United Kingdom.

11. Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of the website constitutes your acceptance of the updated terms.

12. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Email: support@trapstarlondon.uk.com
Address: Trapstar® London, 20A 1 OLIVER ROAD OX4 2JQ UNITED KINGDOM

Thank you for shopping with Trapstar® London.